IT As A Service

Comprehensive Managed IT Services for Your Business

Ensure Your Business Operates Smoothly with Our Expert Managed IT Services. From Proactive Monitoring and Maintenance to Security and Support, We Provide End-to-End IT Management Solutions that Enhance Efficiency, Minimize Downtime, and Protect Your Digital Assets.

Ready to Elevate Your IT Experience?

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Talkcoms ITaas Features

Proactive Monitoring and Maintenance

Our team continuously monitors your IT infrastructure to detect and resolve issues before they cause disruptions. Regular maintenance ensures your systems run smoothly and efficiently, reducing the risk of unexpected downtime.

24/7 Support

Access round-the-clock technical support from our experienced IT professionals. Whether it's a minor glitch or a major issue, our support team is available 24/7 to provide timely assistance and keep your business operations running.

Cybersecurity Solutions

Protect your business from cyber threats with our comprehensive cybersecurity services. We implement advanced security measures, including firewalls, antivirus software, and intrusion detection systems, to safeguard your data and systems.

Data Backup and Recovery

Ensure your critical business data is always protected with our reliable backup and recovery solutions. We perform regular backups and provide quick recovery options to minimize data loss and ensure business continuity in case of an incident.

Network Management

Optimize your network performance with our expert network management services. We design, configure, and maintain your network to ensure fast, secure, and reliable connectivity for your business operations.

Cloud Services

Leverage the power of the cloud with our managed cloud services. We help you migrate to the cloud, manage your cloud infrastructure, and provide ongoing support to ensure scalability, flexibility, and cost-efficiency.

Why Choose Talkcoms ITaas

Expertise and Innovation

Leaders in IT Innovation

Our team of seasoned IT professionals combines expertise with innovation to deliver solutions that drive success for businesses of all sizes.

Custom Solutions

Tailored to Your Needs

No two businesses are alike. We craft bespoke ITaaS solutions tailored to your unique requirements, ensuring optimal performance and efficiency.

Scalability and Flexibility

Grow Without Limits

Scale your IT infrastructure seamlessly as your business grows. Our solutions provide the flexibility needed to adapt to changing demands.

Growth Without Growing Pains

As your business expands, you shouldn't have to worry about your software holding you back. TalkcomsERP scales effortlessly alongside you. Our solution adapts to your evolving needs, ensuring you have the tools and resources to reach your full potential. It's like having a business partner that grows with you, always there to support your ambitions.

Ready To Get Started?

Drop us a message or contact us directly via the phone numbers provided. To book a demo, fill in the form below to block sometime to let us take you through the demo.

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What our clients say...

We highly recommend Talkcoms Limited. For three years, their exceptional support and technical expertise have been invaluable. Their integrated call center solution, combining CRM, social media, and email technologies, is user-friendly and reliable. It seamlessly integrates with our CRM systems, enabling efficient management of customer interactions.

CL

Chunic Limited

Logistics

Talkcoms Limited has been providing JCT Solutions, including call center and IP telephony services, to our company.

IS

Imarisha Sacco

Finance

Talkcoms Limited has been providing ICT solutions, including CCTV, biometrics, metal detectors/scanners, communication radios, and other security accessories, to our company.

FH

Patriotic Group

Security

We highly recommend Talkcoms Limited. They developed a solution that enhanced our communication with customers across all channels with a user-friendly interface, improving our efficiency and reliability. We are confident in their services.

AE

East Africa Customer Care Limited

Communication

Talkcoms Limited has been providing ICT solutions to us, including the supply and delivery of toners, cartridges, software, computers, printers, projectors, and networking accessories. They also handle the repair and maintenance of various ICT equipment. We are pleased to support their tender application.

JC

Jamiitech Communications

Communication

We have used the IT services of Talkcoms Limited on several occasions and highly recommend them for their work. They have consistently proven to be efficient and capable.

RA

Rivelco Agrifoods LTD

Agriculture

We highly recommend the services of Talkcoms Limited as providers of managed IT and support services. Since 2016, Talkcoms has helped us set up and scale our IT infrastructure. They are professional, fair, and timely, often going out of their way to provide sustainable solutions.

SEA

Snetor East Africa Limited

Manufacturing

CL

Chunic Limited

Logistics

Talkcoms Limited has been providing JCT Solutions, including call center and IP telephony services, to our company.

IS

Imarisha Sacco

Finance

Talkcoms Limited has been providing ICT solutions, including CCTV, biometrics, metal detectors/scanners, communication radios, and other security accessories, to our company.

FH

Patriotic Group

Security

AE

East Africa Customer Care Limited

Communication

JC

Jamiitech Communications

Communication

We have used the IT services of Talkcoms Limited on several occasions and highly recommend them for their work. They have consistently proven to be efficient and capable.

RA

Rivelco Agrifoods LTD

Agriculture

SEA

Snetor East Africa Limited

Manufacturing

FAQ's

1.What is the Talkcoms CC?

2.What are the key features of Talkcoms CC?

3.What are the requirements to operate the Call Center System?

4.What type of companies does Talkcoms Contact Center serve?

5.How many languages does the Contact Center system support?

6.How does Talkcoms ensure the security of my Data?

7.What are the hours of operation for the Talkcoms Help desk?

Talkcoms Contact Center (CC) is a powerful and feature-rich software solution that helps businesses achieve customer service excellence throughout the customer journey. It is designed to meet the needs of today's customers and the demands of tomorrow's business. With its omnichannel feature, Talkcoms CC enables enterprises to deliver exceptional customer service

Omni channel Communications Solutions TalkcomsCC Omni channel allows your customers to contact you using their preferred method of communication.
Multi-level IVR Multi-level IVR is an automated phone system that acts as an auto-receptionist by 31 offering self-help features.
Multi-level IVR Multi-level IVR is an automated phone system that acts as an auto-receptionist by 31 offering self-help features.
Call recording. All calls are recorded, whether you are operating inbound or outbound call centers,
Real-time analytics and reporting.
Our Contact Center system's real-time analytics and reports help you gain insights about the overall business operations. Get reports for agent activity and call logs.

To operate Talkcoms Contact Center, you will need the following:

A laptop or desktop computer with a minimum of Core i3 processor and 8GB of RAM
A headset with a microphone
A stable internet connection.

Talkcoms Contact Center is suitable for companies of all sizes. We customize our services to fit the unique requirements of both small and large enterprises.

CC supports the following languages: Afrikaans, Cambodian, English, French, German, Spanish, Arabic, and Hindi. More as well.

At Talkcoms, we take data security very seriously. We fully comply with the General Data Protection Regulation (GDPR) and have implemented strict security measures to protect our customers' data. A secure firewall protects our servers, and only authorized personnel are granted access.

Our help desk is available during the following hours: Weekdays: 8:00 am to 5:00 pm EAT. Saturday: 8:00 am to 12:00 pm EAT.

FAQ's

We are well known for being the best communication and collaboration provider.

Company

About Us Talkcoms Group Privacy Terms of Use

Product

Outsourced CC Contact Centre ERP ITaas Web Development PBX CRM Zoho

Connect With Us

United Kingdom

The Kings Centre Main Road Barleythorpe Oakham, LE15 7WD United Kingdom.

Nairobi

1st Floor Great Jubilee Centre Karen, Lang’ata Road P.O. Box 10645-00100, NAIROBI.

Eldama Ravine

3rd Floor, Skyrise Plaza, Eldama Ravine Township, Along Ravine - Nakuru Road

Resources

Blogs Videos Contact Us Book a demo

IT As A Service

Comprehensive Managed IT Services for Your Business

Talkcoms ITaas Features

Proactive Monitoring and Maintenance

24/7 Support

Cybersecurity Solutions

Data Backup and Recovery

Network Management

Cloud Services

IT Consulting

Hardware & Software Management

Why Choose Talkcoms ITaas

Expertise and Innovation

Leaders in IT Innovation

Custom Solutions

Tailored to Your Needs

Scalability and Flexibility

Grow Without Limits

Growth Without Growing Pains

Ready To Get Started?

What our clients say...

CL

Chunic Limited

Logistics

IS

Imarisha Sacco

Finance

FH

Patriotic Group

Security

AE

East Africa Customer Care Limited

Communication

JC

Jamiitech Communications

Communication

RA

Rivelco Agrifoods LTD

Agriculture

SEA

Snetor East Africa Limited

Manufacturing

CL

Chunic Limited

Logistics

IS

Imarisha Sacco

Finance

FH

Patriotic Group

Security

AE

East Africa Customer Care Limited

Communication

JC

Jamiitech Communications

Communication

RA

Rivelco Agrifoods LTD

Agriculture

SEA

Snetor East Africa Limited

Manufacturing

FAQ's

FAQ's

Company

Product

Connect With Us

United Kingdom

Nairobi

Eldama Ravine

Resources

+44 1572 376000

+254747039334

solutions@talkcoms.io

Live Chat